FAQ's
What's in THE BAG?
Preloved children’s clothing. You will receive three bottoms and three tops. All based on the temperature and size you selected, warm or cold. There will also be one bonus item. Things like: boys' button down shirts, PJs, vests, cardigans, dresses for girls or a needed item to finish out the capsule. We will personally curate your bag using the answers from your style quiz.
Are the clothes laundered?
Yes, “we promise to treat these clothes like they are our own”. Gentle detergents are used to be safe for babies and those with sensitive skin.
Where do we get the clothes?
From other moms! We get the clothes from moms who aren’t using their clothes anymore and want to pass them along.
What if I don't like the clothes?
We really encourage everyone to embrace our mission and use the clothing they receive. With that said, you can send your entire bag back to us for a full refund.
May I send clothes without buying THE BAG?
We’ll gladly take any preloved clothes off your hands. Head over to our “Hand Me Down" page to print a prepaid shipping label. All the details on how to send in your hand-me-downs will be there.
Where do the clothes sent in go?
1. They are used in our BAG to make mix and match outfits kids love.
2. They are given to makers to design upcycled goods.
3. They are donated to teen moms in our city. We don't donate without a name and a size.
4. They are sent to clothing recycling partners.
2. They are given to makers to design upcycled goods.
3. They are donated to teen moms in our city. We don't donate without a name and a size.
4. They are sent to clothing recycling partners.
How do I get a shipping label to send in clothes?
A return shipping label will be included in each order of THE BAG to return your Hand Me Downs
Print A Shipping Label Here
Send in Clothes
1. Gather Your Hand Me Downs
There's no waste in our game! Bring the mom community together by sending us your best hand-me-downs. Moms love brands like: GAP, Hanna Andersson and J. Crew.
2. Get Ready to Ship
Pack your hand-me-downs in a box or envelope, no more than 3 pounds. Be sure to include a slip of paper with your name and e-mail address, so we can send you a $10 coupon.
Click here to print your shipping label to send your hand-me-downs our way!
4. Drop In the Mail
Print your shipping label and select how and where you want to get the package to USPS. Send it on over to us!
Print Shipping Label for Hand Me Downs
GET $10 OFF NEXT BAG
WHAT TO SEND
- 7 - 10 items of kid's clothing
- Clothing in "like new" condition
- Example: shorts, shirts, dresses, skirts, button downs, leggings, jeans, and PJs
WHAT NOT TO SEND
- No underwear, socks, shoes, bibs, towels, or biker shorts
- Only 7 - 10 items to avoid carrier returns
- Clothes with stains or holes